service-content

Stock status
'BUY IT NOW' & 'ADD TO CART' - In stock, available for collection/delivery within 1-5 working days
'PRE-ORDER' - available for pre-order, available for collection/delivery within 2-6 weeks
'SOLD OUT' - Appraised, please pay attention to the latest news
'Inquiry/Quotation' - For customized styles, you can contact our store directly to request a quotation

payment protection
All transactions are transmitted through SSL encryption to ensure that guest payment information is strictly protected. Our store is also unable to check the payer's credit card information, so please feel free to purchase.

Product guarantee
WILLS JEWELLERY only sells natural jewelry. In addition to the documents from the online store, all goods are accompanied by official documents issued by our store before shipment, listing the components of the goods, giving customers double protection.

Collection/delivery method
After purchasing the goods, customers can choose to pick up the goods at the Central store or Hung Hom store. Our store can also arrange for SF Express to deliver goods to designated service centers . Due to insurance issues, our store recommends that customers go directly to the store to pick up the goods.

Package
All goods come with exquisite packaging, including dark blue WILLS jewelry box or jewelry velvet bag. If you have special needs, please indicate it when making payment.

After-sales service
Lifetime resize ring engraving
Refurbishment and Repairs Re•Rebirth Design

**Due to the different cutting thickness of natural gemstones and diamonds, the gemstone weight of the final product may vary by +/-5%, please note.

To learn more about customer service, please visit "Customer Service" at the bottom of the page.