Love needs you to guard for a lifetime. Similarly, we promise to provide you with a lifetime guarantee and service commitment.
(1) Inventory status
'BUY IT NOW'
& 'ADD TO CART' 
- 有存貨，Can be collected/delivered within 1-5 working days
'PRE-ORDER'
- Available for pre-order, can be collected/delivered within 2-6 weeks
'Enquiry/Quote'
- For customized styles, please contact our store directlyto request a quotation
(2) Payment Protection
All transactions are transmitted through SSL encryption to ensure that guest payment information is strictly protected. Our store is also unable to check the payer's credit card information, so please feel free to purchase.
(3) Product Guarantee
WILLS JEWELLERY only sells natural jewelry. In addition to the documents from the online store, all goods are accompanied by official documents issued by our store before shipment, listing the components of the goods, giving customers double protection.
(4) Collection/delivery method
After purchasing the goods, customers can choose to pick up the goods at the Central store or Hung Hom store. Our store can also arrange for SF Express to deliver goods to designated service centers. Due to insurance issues, our store recommends that customers go directly to the store to pick up the goods.
(5) Packaging
All goods come with exquisite packaging, including dark blue WILLS jewelry box or jewelry velvet bag. If you have special needs, please indicate it when making payment.
(6) After-sales service
Resize for life
If you wish to resize rings, bracelets and chokers after wearing them, you can enlarge or reduce them to suit your needs.
Ring Engraving
Engraving the secret words of love inside the ring is an exclusive memorial. You can choose your favorite (English) name, words, date, etc. to make the jewelry more personal.
Renovation and repair
Our store will provide you with corresponding paid repair services such as falling stones, broken chains, polishing, etc. depending on the condition of the jewelry.
Renewed Design
WILLS JEWELLERY understands that customers want their beloved jewelry to last forever, so all products with center stones purchased in our store are entitled Redesign service to make your jewelry last forever.
Free cleaning
We recommend that you perform professional cleaning and care on your jewelry once a year. Customers only need to go to our company's store in person, and after confirming that the jewelry is produced by our company, they will enjoy free cleaning for life. Serve.
(7) Diamond and gemstone authentication services
Some WILLS JEWELLERY products may not come with certificates. Our company can provide gemstone authentication services to designated or recognized jewelry authentication centers for customers.
