(1) Online Ordering:
1. Choose your favorite product
2. Select product detail options
3. Add to cart
4. Proceed to the "Checkout" page
5. Enter customer information, payment method, and shipping address as instructed
6. Customers can choose delivery or in-store pickup
7. Make the online payment
8. After the payment process is completed, WILLS JEWELLERY will confirm the transaction via email
After order confirmation, the selected products will be meticulously set by experienced jewelers.
WILLS JEWELLERY stores are located in Central and Hung Hom. Feel free to call / Whatsapp +852 35719629 or contact us via Facebook Messenger to make an appointment.
(3) Inquiry/Quotation：
You may notice that certain products at WILLS JEWELLERY only offer a 'Inquiry/Quotation' custom service. If you need to order a custom style, please click the 'Inquiry/Quotation' icon on the product page and fill out your request in the inquiry form. Our store will respond to you as soon as possible. Alternatively, you can directly call / Whatsapp +852 35719629 for a quotation and product-related information.
What to do if there is a problem with the website when ordering products, what should I do?
Google Chrome, Safari, and Mozilla Firefox all support the WILLS JEWELLERY website, while Internet Explorer requires version 10.0 or above. If the webpage fails to load, please try clearing the cache and refreshing the browser. If the problem persists, please email info@wills.hk or call +852 3571 9629 to contact the customer service team.
