Create account
How to create an account?
Step 1: Move the mouse to the 'Account' at the top right corner of the website, then click on 'Register'
Step 2: Enter personal information
Step 3: Click "Submit". The process is very simple! After submitting the information, you will receive a confirmation email. Receiving the email means that you have successfully created an account.
How do I update my account information?
Step 1: Move your mouse to "Account" in the upper right corner of the website, then log in to your WILLS JEWELLERY account
Step 2: Click on 'Edit' on the right side of the column where data needs to be changed
Step 3: Click 'Save Changes' after updating the data
How to unsubscribe from emails?
If you are sure you want to stop receiving the latest news from WILLS JEWELLERY, follow these steps:
Step 1: Open any WILLS JEWELLERY email
Step 2: Click on the 'Unsubscribe' link at the bottom of the email
You can unsubscribe from all WILLS JEWELLERY e-newsletters containing promotional and product information by clicking on the link, but you will still receive emails related to your order. If you would like to subscribe to the e-newsletter again, please choose to receive e-newsletters in the "Preferences" on the "My Account" page. To completely remove personal data from the WILLS JEWELLERY database, please email your request toinfo@wills.hkWe will terminate your account and completely delete your personal data within 3 working days.
WILLS VIP member
how to becomeWILLS Clubmember?
Customers who register in the WILLS JEWELLERY online store can become a WILLS Club member for free.
Basic membership benefits
- Welcome gift 100 W Dollars
- Receive the latest WILLS briefing and wedding fashion information
- More wedding alliance store discounts
how to becomeWILLS Club VIPmember?
Anyone who accumulates HKD5,000 in shopping in the WILLS JEWELLERY exhibition room or online store can become a VIP member.
VIPMember benefits
- Exhibition room and online shopping are eligible for a 10% discount.
- Birthday gifts, holiday special offers
- Annual member discount activities and exclusive member benefits
W DOLLARScash rebate program
Become a WILLS Club VIP member and enjoy a series of exciting exclusive offers.
- Starting from today, you can exchange 1 W Dollar for every net purchase amount of HKD60.
- Every 1 W Dollar = HKD1, the accumulated W Dollars can be used as cash for your next purchase.
- W Dollars are valid until December 31 of the year following the purchase date, after which all W Dollars points will be reset.
Referral rewards
Existing members can earn 100 WILLS Dollars by referring friends to join.
Stock status
Spot goods
If the product you wish to purchase is in stock, there will be an "In Stock" sign next to the product. After confirming the order and processing the personalized request, we will notify you to arrange shipping. The goods will usually be ready within one to three weeks from order confirmation. The exact shipping time will be confirmed by email.
Customized
If the logo next to the product shows "Made to Order", it means that we will arrange to order a new product for you. Products will usually be ready within 6-12 weeks from order confirmation. The exact delivery time will be confirmed by email.
Design and tailor-made services
If you want to use jewelry design services, we can arrange professional jewelry designers to tailor-make your own jewelry. Please fill out the online customization form and send it to us. We will confirm via email and arrange an appointment to discuss product design, materials and other information. The jewelry design drawing will be completed in 1-2 weeks. After the deposit payment is confirmed, the product will be completed in about 8-12 weeks. There is no return service for design and tailor-made items. Please visit for detailshttp://www.wills.hk/tailor-made
